Refund Policy

Digital Products Policy

All software and digital products provided by DREMAXIS LLC are delivered electronically. Due to the nature of digital goods:

  • Refunds are not typically offered after software download/access
  • Technical issues will be resolved through support, not refunds
  • Duplicate purchases may be eligible for credit within 72 hours

Exceptions

Refund requests may be considered if:

  • Product doesn't match description
  • Major functionality defects
  • Unauthorized purchase (must provide proof)

Process

1. Contact support within 14 days of purchase

2. Provide transaction details

3. Allow 5 business days for review

4. Approved refunds processed to original payment method

Contact: [email protected]

Last updated: 3/30/2025